ITIL V3 Foundation Certification Level is the entry level
qualification which offers candidates a general awareness of the key
elements, concepts and terminology used in the ITIL Service Lifecycle,
including the linkages between Lifecycle stages, the processes used and
their contribution to Service Management practices.
Why should I take ITIL Foundation?
Upon successful completion of the education and examination components
related to this qualification, candidates can expect to gain a general
overview, and basic knowledge and understanding of
itil v3 certification.
Successful completion of the Foundation qualification also fulfils the
prerequisite entry criteria for the next level of study within the ITIL
qualifications scheme, the ITIL Intermediate Level.
This qualification is primarily aimed towards:
- those who require a basic understanding of the ITIL Framework.
- those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization.
- IT professionals or others working within an organization that has
adopted and adapted ITIL who need to be informed about, or contribute to
an ongoing service improvement programme.
The ITIL qualification is open to any individuals who may have an interest in the subject.
The ITIL Foundation qualification is not intended to enable the holders
of the qualification to apply the ITIL practices for Service Management
without further guidance.
Foundation Examination Languages
The ITIL Foundation examination has been translated into many languages
in order to meet the qualification requirements of the global ITIL
community. See the Examination Languages area for a full list of
languages currently available or undergoing translation.
For further information regarding the Foundation qualification itil
service delivery please contact your Accredited ITIL Training Online
Organisation (ATO) or one of the Examination Institutes.